Run · IT services
Managed IT services in Jacksonville.
One team for your computers, accounts, email, Wi-Fi and servers, all supported remotely. Your staff get quick, friendly help, and you get a fixed monthly price and a plain report on what we did.
A quote before any work starts. Florida-based, working remotely across the US.
- Who it’s for
- Offices with 2 to 50 people
- Support
- Remote, by phone, email or chat
- Hours
- Mon to Fri, 8 am to 6 pm, outages 24/7
- Price
- Fixed monthly, per user
All work is done remotely over secure, encrypted connections. We don’t offer on-site visits.
Why it matters
IT problems cost more in lost time than in repairs.
Without someone in charge of IT, small issues stack up until a bad day stops the office.
- Nobody to call
- Staff lose hours fixing printers, passwords and email themselves.
- Accounts left open
- Former staff can still sign in to email and files.
- Weak passwords
- No two-factor sign-in, so one phishing email gets someone in.
- Unknown devices
- Nobody knows which laptops are patched, or who has them.
What’s included
What you get.
Help desk
Remote help for every user by phone, email or chat.
Microsoft 365 and Google
Email, accounts, licenses and sharing set up and looked after.
Computer management
Windows and Mac updates, antivirus and disk encryption on every device.
Network and Wi-Fi
Routers, firewalls and Wi-Fi configured and watched remotely.
Staff in and out
New starters set up and leavers locked out on the same day.
A monthly report
Tickets, updates and risks in plain language.
Platforms
What we work with.
Accounts and email
- Microsoft 365
- Google Workspace
- Entra ID
- Exchange Online
Devices
- Windows 11
- macOS
- Intune
- Microsoft Defender
- Bitdefender
Network
- Ubiquiti UniFi
- Meraki
- Fortinet
- pfSense
How it starts
From first call to finished work.
Call
A short call about your office, your people and what keeps going wrong.
Review
We connect remotely, check every device and account and send a quote.
Onboard
Monitoring, security and the help desk set up for every user.
Support
Help on demand and a short monthly report.
FAQ
Questions owners ask.
No. All help is remote. We connect to computers, servers and network gear securely, which usually means a faster fix than waiting for a visit. For hardware swaps, we guide you or your vendor step by step.
A fixed monthly price per user, quoted after a short review. No surprise hourly bills for normal support.
Yes. We can cover the help desk, after-hours alerts or the work they don’t have time for.
We look after those too. Many clients combine IT support with a maintenance plan or server administration.
Related
Often paired with this service
On-premises servers
The servers in your office or closet, looked after over a secure remote connection.
Windows and Linux servers
Windows Server and Linux administration: patches, users, backups and tuning.
Security hardening and audits
A clear report on your risks and the fixes, in priority order.
Get a free IT review.
We check your accounts, devices and network remotely and send a plain report and a quote.