Run · On-premises servers
On-premises server management in Jacksonville.
The file server, domain controller or database box in your office or server closet, patched, backed up and monitored by our team over a secure remote connection. No waiting for a visit: we connect in minutes.
A quote before any work starts. Florida-based, working remotely across the US.
- How we connect
- Secure VPN or a remote support tool
- We look after
- File, domain, database and app servers
- On-site work
- Not offered. All help is remote
- Price
- Fixed monthly, per server
All work is done remotely over secure, encrypted connections. We don’t offer on-site visits.
Why it matters
The server in the closet runs the whole office.
When it fails, nobody can open files, sign in or take orders, and it often fails without warning.
- Silent backup failures
- The backup drive filled up months ago.
- Aging hardware
- Disks and power supplies wear out with no early warning.
- End-of-support software
- Old Windows Server versions no longer get security fixes.
- Ransomware
- One infected laptop can encrypt every shared folder.
What’s included
What you get.
Secure remote access
A VPN or remote tool set up with you, with two-factor sign-in.
Patching
Windows and Linux updates in a set overnight window.
Off-site backups
Copies kept away from the office, with restores tested.
Hardware health
Disk, power and temperature alerts before something fails.
Users and shares
Accounts, passwords and shared-folder permissions kept tidy.
Replacement planning
Clear advice on when to upgrade, or move to the cloud.
Platforms
What we work with.
Servers
- Windows Server
- Active Directory
- File shares
- SQL Server
- Hyper-V
- VMware ESXi
- Ubuntu and Debian
- Synology and QNAP NAS
Remote access
- WireGuard
- OpenVPN
- Site-to-site VPN
- TeamViewer
- Microsoft Remote Desktop
How it starts
From first call to finished work.
Connect
We set up secure remote access with you on a short call.
Audit
We check hardware, backups and security and send a plain report.
Onboard
Monitoring and off-site backups on. Urgent patches applied.
Run
Patches, checks and a short report every month.
FAQ
Questions owners ask.
No. All our help is remote. We connect securely to your server, for example over a VPN or a remote support tool like TeamViewer, so there is no wait for a visit.
We diagnose it remotely and tell you exactly what part is needed. Your hardware vendor or a local technician swaps it, and we take it from there.
Yes, when it’s set up properly. We use encrypted connections, two-factor sign-in and named accounts, and you can see and revoke our access.
Sometimes. We’ll compare the cost and risk of keeping the server against moving to AWS, Azure or Microsoft 365, and give you a straight answer.
Related
Often paired with this service
Windows and Linux servers
Windows Server and Linux administration: patches, users, backups and tuning.
Managed IT services
Remote IT support for small offices: computers, accounts, networks and email.
Backups and disaster recovery
Off-site daily backups with restores tested every quarter.
Get a free server check.
We connect remotely, review your office server and send a plain report and a quote.